Do you ever have one of those days when you’d just love to throw your trusty computer out the window? We are positive that we are not alone in this desire.
As a student, especially, computers are essential in today’s learning process. We rely on them for research, writing papers and yes, even registering for next semester’s classes. What happens then when one of the school’s computer servers crashes while trying to do one of these tasks? It’s simple; you have angry students and frustrated administrators. But who’s at fault for the malfunctions?
As a student, we pay a substantial amount of money in tuition and fees for these services. Shouldn’t they work properly when we need them the most.
Registration for students at ETSU was a journey into the bleak world of computer error, although that really shouldn’t have been the case.
The administration was well aware that students were going to be accessing the Goldlink system this week for registration. After all, aren’t they the ones who sent the dates to the registrar?
We would think that in light of one of the busiest times of the year for the server that they would have it up and running smoothly. Christmas may be the busiest holiday season of them all, but registration is one of the busiest times for the Goldlink system.
Wasn’t this the system that was supposed to make registration run smoother and more efficiently? In that case, we give it an “F” for failing to make students’ lives easier.
We understand that computers, although handy, are not an exact science by any means. Anyone who has worked on a computer has had it crash and burn at one time or the other.
The simple fact of the matter is that although the administration might not have seen the problems coming, they should have been better prepared to handle such a situation. We give them an “F” for failure to recognize that.

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