As of Sept. 22, students will no longer be able to access GoldLink via telephone.
“[The GoldLink telephone] technology has become obsolete and no longer compatible with GoldLink online,” said Kyle Jackson, assistant registrar.
Students will be able to use GoldLink as before, but now everything will be offered only through the Internet.
Students may now drop or add a class after the specified days to withdraw or add using GoldLink online, whereas before this procedure would have to be completed over the telephone.
ETSU opted not to upgrade its systems but instead integrate the procedures for better access and convenience.
“We’ve taken away the hindrance of the telephone,” Jackson said.
Only 7 percent of students enrolled for the fall 2003 semester used the telephone to access GoldLink.
“It’s easier and saves us time and money not to maintain two resources,” said Jackson.
Some students seem to be indifferent about the change.
“I would use GoldLink online before I would use the telephone anyway,” said sophmore Chelsea Abbott.
“It’s just faster and easier to access it online,” said freshmen Jessica Malone.
Others worry about the ability to access GoldLink by any means.
“I think it sucks,” said Cassidy Burnett. “We should be able to access it anywhere at anytime, especially in the dorms where the Internet only works half of the time anyway.”
GoldLink can be accessed from 3 a.m. to 7 p.m. every day of the week.
Computers are available in the Culp Center lab or other locations across campus.
For security, students should keep all passwords and financial information private. To prevent identity theft, be sure to completely log off when using a public computer.
GoldLink can be accessed through the ETSU homepage at www.etsu.edu.

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