ETSU’s service of providing workshops and computer instruction to faculty and staff, which was formerly provided on campus by Collegis, is still fully operational according to officials in the academic technology support, a division of Office of Information and Technology.
When Collegis’ contract ended in March, it was not until the summer term that ETSU filled all the positions left vacant at the end of the semester.
The program was designed to train faculty and staff in using new programs and learning about the latest technology. Workshops provide guidance for programs such as Blackboard, FrontPage, PowerPoint and Microsoft Word.
Karen King, the program’s director, said the goal is “to facilitate technology and education through our workshops.”
King also works with Erik Bledsoe originally from the University of Tennessee and Myra Jones from OIT. They serve as academic technology coordinators.
“We enhance [faculty members’] skills, and we keep them up-to-date on new technology,” King said.
Rebecca Pierson, a student worker who handles reservations for the workshops offered said, “One can imagine how difficult it can be trying to keep up with all the new software and all the new upgrades that are available. Karen, Erik and Myra really go out of their way to help faculty and staff in any way they can.”
This service is available to and encouraged for any faculty or staff member at ETSU. The instruction lab and office are located in the Sherrod Library, rooms 118 and 123.
For more information about the programs, visit the office or call (423) 439-8611 or visit the website at www.etsu.edu/oit/ats/workshops.

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